All sales are final. We do not accept returns or exchanges.
Delivery and Damage Inspection
When your order arrives, inspect the exterior of all cartons and pallets and confirm the number of pieces before the delivery driver leaves.
If you see visible damage or missing pieces, take clear photographs and describe the damage or shortage on the carrier’s delivery receipt before signing. Be specific rather than writing only “subject to inspection.”
After delivery, unpack and inspect the products carefully. Report visible or concealed damage to info@wholesalevariation.com within 14 days of receipt. Include your order number, the affected item or SKU, a description of the damage, and clear photographs of the product, packaging, shipping label, and delivery receipt when available.
Keep the damaged product and all original packaging until the claim is resolved. Do not install or discard a damaged component while the claim is under review.
Wholesale Variation Kitchen & Bath will review the documentation, process the applicable damage claim, and arrange a replacement when the claim is approved.